Help
FAQs
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What is your routing number?
Please reference our ACH Instructions and Wiring Instruction pages for additional information.
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What are your locations & hours?
Our hours of operation can vary by location. Please refer to Locations page for more details.
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HOW DO I REORDER CHECKS?
You may reorder checks by visiting the Harland Clarke website.
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Does ACS Bank have a mobile app?
Yes, mobile apps are available in the Apps Store and Google Play.
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Does ACS Bank have 24-Hour Telephone Banking?
We offer 24-hour telephone banking. Just call 800-448-8268!
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Are your ATMs free?
Our ATMs are free for our customer.
Customers can also find free ATMs using the Transfund ATM Locator™ app on the App Store and the Google Play.
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How do I activate my Debit MasterCard and add/change my PIN?
To activate your debit card, or to change your PIN call 800-448-8268
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How do I report suspected fraud?
You can email our customer service department at customerservice@acsbank.com, by phone or by visiting your local banker.
During non-business hours you can call 800-791-2525 to report fraud.
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How do I stop payment on a check?